6 minute readApplies to: v4

How to remove SquaredUp for Azure

Before you remove SquaredUp for Azure you should ensure you have a full working backup of SquaredUp for Azure see How to backup and restore SquaredUp for Azure.

Uninstalling or removing SquaredUp for Azure will remove all your dashboards. If you will be reinstalling SquaredUp for Azure you may not be able to reuse your activation key without help from SquaredUp Support.

Overview

When removing SquaredUp for Azure you have two options:

  • The SquaredUp for Azure v4 uninstaller will remove all instances of SquaredUp for Azure v4.

or

  • Remove selected instances directly from IIS.

Removing selected instances in IIS

If you have several instances of SquaredUp for Azure, you can individually remove the instances you no longer need, leaving those you want to keep.

Use this method if:

  • You wish to remove selected instances of SquaredUp for Azure, leaving other instances.
  • Or if there is no uninstaller listed in Apps & features / Programs and Features, because the uninstaller has previously been partially run.

Instances of SquaredUp for Azure can be removed by deleting the application and the related application pool from IIS:

  1. In IIS right-click on the SquaredUp for Azure application you wish to remove.
  2. Click Remove.

    IIS Remove Application

  3. When asked if you are you sure that you want to remove the selected application, click Yes.
  4. Under Application Pools right-click on the related application pool you wish to remove.
  5. Click Remove.

    IIS Remove Application Pool

  6. When asked if you are you sure that you want to remove the selected application pool, click Yes.
  7. Refresh the view in IIS and you will find that the removed SquaredUp for Azure application is now shown as a folder rather than a web application. You can delete the folder itself by right-clicking on the folder in IIS and clicking Explore to go to Windows Explorer, and then right-clicking on the folder and clicking delete.

    Explore from IIS

If you wish to reinstall an instance of the same version you can rerun the deploy tool from Start > SquaredUp for Azure > Deploy SquaredUp for Azure. Many licence keys only allow one activation, so you may need to contact Support for assistance.

Using the uninstaller to remove all SquaredUp for Azure instances

Use this method if:

  • You wish to remove SquaredUp for Azure completely.

Run the SquaredUp for Azure 4.x uninstaller if you wish to remove all instances of SquaredUp for Azure. For example, the uninstaller in Add or remove programs may specifically say SquaredUp for Azure 4.5, but this will remove all v4.x instances.

You will need to connect to your SquaredUp server.

  1. On the server where SquaredUp for Azure is installed open Apps & features either from Start > Settings > System > Apps & features or from Start > Control Panel > Programs > Uninstall a program.

    If you upgraded from SquaredUp for Azure v4.4 to v4.5 you will see two uninstallers for SquaredUp for Azure: SquaredUp for Azure 4.4 and SquaredUp for Azure 4.5. To remove all instances of SquaredUp for Azure you should run the 4.5 uninstaller first, then the 4.4 uninstaller. See Two SquaredUp uninstallers in 'Add or Remove Programs'.

  2. Click on the uninstaller for the version of SquaredUp for Azure you wish to remove. There will be separate items for SquaredUp for Azure v4.4 and SquaredUp for Azure v4.5. For example, you might click on SquaredUp for Azure 4.4 to remove all v4 instances.

    If you have more than one SquaredUp for Azure instance, this will uninstall all instances of this version. In this situation you may prefer to remove selected instances from IIS by deleting the application and the related application pool as described above.

  3. Click Uninstall, then Uninstall again.
  4. You will be asked if you are sure you want to completely remove SquaredUp for Azure and all of its components. If you click yes the SquaredUp for Azure program files will be removed at this point. If you click no then the installation will be left untouched. Click yes to proceed to remove all instances of SquaredUp for Azure of this version.
  5. If prompted, click Continue.
  6. All the SquaredUp for Azure instances listed will be removed. Check carefully which instances are listed, as it is not possible to select only one to be removed. By default Remove IIS applications and Remove IIS application pools are both ticked. You may also wish to tick Remove all files from disk (inc. logs, licenses and dashboards).
  7. Click uninstall or OK to complete the uninstall wizard.
  8. Refresh the view in IIS and you will find that the removed SquaredUp for Azure application is now shown as a folder rather than a web application. You can delete the folder itself by right-clicking on the folder in IIS and clicking Explore to go to Windows Explorer, and then right-clicking on the folder and clicking delete.

    Explore from IIS

If you are using SquaredUp for Azure with high availability (HA) you will need to repeat the uninstall on your Secondary server(s) and may also wish to remove the SquaredUp for Azure share

Reinstalling SquaredUp for Azure

  1. If you only deleted the application and application pool in IIS, you can redeploy an instance of the same version by simply rerunning the deploy tool from Start > SquaredUp for Azure > Deploy SquaredUp for Azure.

    If you upgraded from SquaredUp for Azure v4.4 to v4.5 you will see two 'Deploy SquaredUp' tools on the Windows Start menu. You should use the v4.5 'Deploy SquaredUp For Azure' deploy tool, and ignore the older 'Deploy SquaredUp' tool. See Two 'Deploy SquaredUp' tools on the start menu.

  2. If you ran the uninstaller, then the program files will have been removed and you will need to run the installer again.
  3. How to install SquaredUp for Azure using the installer by running the installer as normal.
  4. Many licence keys only allow one activation, so you may need to contact Support for assistance.

How to deploy SquaredUp for Azure from the Marketplace

How to install SquaredUp for Azure using the installer

How to upgrade SquaredUp for Azure

How to backup and restore SquaredUp for Azure

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