Open Access enables easy sharing of dashboards throughout your organisation. Open Access dashboards do not require authentication and do not consume user licences.
When users view an Open Access dashboard on SquaredUp v5 they see a version of the dashboard with simplified interactivity. (On SquaredUp v4 Open Access dashboards are server-rendered bitmap versions of the dashboard).
Users can view hover-over text, such as graph figures, and line highlighting on graphs. If a user clicks to drill down to further data or to update the state of an alert, and they do not already have an authenticated and licensed session with the SquaredUp server, then they will be prompted to log in.
Dashboards that are enabled for Open Access can be viewed by unauthenticated users via a unique Open Access URL. These dashboards can also still be accessed using the normal non-Open Access URL by users that have a Named User licence, and will be fully interactive when accessed in this way.
You can choose to use the Open Access navigation bar to give easy access to a range of Open Access dashboards, or simply give users an individual Open Access dashboard URL without the navigation bar.
A Teams edition licence (or above) is required for this feature.
To upgrade please contact sales@squaredup.com.
To check the licence edition you are using see How to check which licence key is being used. To see what is included in different product edition licences see the Licensing Overview.
You might like to watch this 2 minute introduction to Open Access:
Check the Server Spec and Sizing Guidelines for information about memory recommendations for running Open Access.
Enabling Open Access
Open Access can be configured automatically or manually.
Publishing Open Access dashboards
For more information see How to publish dashboards with Open Access
Troubleshooting Open Access
Many issues can be resolved by rerunning the Open Access configuration to ensure that the SquaredUp application pool account has read-only permissions in SCOM.
On SquaredUp v5 we also recommend re-running the generate option for the Open Access dashboard experiencing problems from ☰ system > Open Access, and on SquaredUp v4 it is important to check the loopback URL.
For more information see Open Access troubleshooting steps.