How to configure a different refresh interval Open Access dashboards

By default Open Access dashboards use the same refresh rate as normal dashboards, refreshing every 60 seconds, and the last updated time can be seen at the bottom right of the Open Access dashboard. If required, Open Access dashboards can be given a different the refresh rate.

1. Run Notepad as administrator (Start, Run, type notepad, and then right-click and select Run as administrator), and then open the following file:

   C:\inetpub\wwwroot\squaredupv[Version Number]\User\Configuration\openaccess.json

   On SquaredUp v5 the folder is likely to be C:\inetpub\wwwroot\SquaredUpv5 and on v4 C:\inetpub\wwwroot\SquaredUpv4 but this may have been changed at the time of installation.

2. If openaccess.json is blank or only contains {} then replace it with the following, specifying the value you require in seconds:

   {
       "oa-refresh-interval": 120
   }

3. If openaccess.json already contains settings, then you will need to add a comma at the end of the previous line to look something like this:

   {
       "oa-theme": "darktheme",
       "oa-refresh-interval": 120
   }

4. Save the file.

5. In IIS recycle the SquaredUp application pool for the setting to take effect.

   If you are unable to access SquaredUp ("Server Error in '/SquaredUpvx' Application", "SquaredUp cannot start due to an error" or "Startup failed for 'Configuration'") after editing openaccess.json then there is an error in the file. Correct openaccess.json and recycle the SquaredUp application pool again.