Dashboards are bundled into dashboard packs, to provide customized views of your data.
- A handful of key dashboard packs are imported when SquaredUp is installed to get you started, for example the Sample dashboards.
- On disk, dashboard packs are a collection of JSON files, one for each dashboard.
- You can personalise any dashboard from a dashboard pack by editing them.
Dashboard pack upgrades
When you upgrade to SquaredUp any upgraded dashboard packs will be imported.
If you haven't made any changes to the dashboards being upgraded then they will be overwritten automatically.
If changes have been made to the dashboards in the upgraded packs then you will be shown a Conflicts Detected page when logging in to SquaredUp.
The Conflicts Detected screen is shown if you have modified any dashboards for which there are updated copies.
If you have modified any dashboards and there is an upgrade available for them then you will be asked which copy you want to keep. You can also choose to keep both copies.
Select the copy or copies you want to keep, then click next.
If you are unsure how to resolve a conflict you can click skip and come back to it later. If you don't resolve a conflict, then your existing copy remains visible and users won't see the new copy until the conflict is resolved.
You can return to the Pack Upgrade Conflicts Detected page any time by clicking on the notification from the right-hand menu ☰ > notifications. If you have dismissed the notification it will be in Dismissed Notifications at the bottom of the page. Or you can browse to
The dashboard will still be available in Open Access (if enabled) regardless of which copy you keep.
If you have deleted a dashboard, and there is an upgrade available for it, then you will be asked whether you want to add the new copy or not.
If you don't want to add the new copy then you can just click next.
If you want to add the new copy select it and then click next.
Troubleshooting dashboard packs
The first thing to do if you are experiencing any issues with dashboard packs is to force a reload of all dashboard packs:
In SquaredUp click on the top right hand menu ☰ > system > dashboards then click the reload button at the bottom of the dashboards page.
A dashboard is missing and listed as invalid
The dashboard may be missing from the navigation bar following an upgrade or dashboard migration, and listed as invalid on the dashboard packs page. This can occur when the dashboard is derived from a dashboard ID which doesn't exist. Follow the steps below to resolve this issue:
- On the SquaredUp server, open the SquaredUpv5 folder. The default location is
C:\inetpub\wwwroot\SquaredUpv5, but a custom location may have been chosen during the installation.
- Browse to the
\user\packagesfolder and locate the dashboard. Published dashboards are in the
everyonefolder, and dashboards in a Team Folder will be in a folder of the same name.
- Open the JSON file you require from the dashboards folder.
Scroll to the end of the file and change the
derivedFromID to be all zeros:
- Save the file.
- Open SquaredUp in your browser.
- From the right-hand menu ☰ click on system and then on dashboards.
- Click the reload button at the bottom of the page.
If you have any queries please contact SquaredUp Support.
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