3 minute readApplies to: v4

How to reactivate your licence

When SquaredUp have modified your licence, for example you have renewed, upgraded your licence or purchased more named users, you will need to reactivate the licence for the changes to take effect. These instructions apply if you have been told to use the same licence activation key as before.

If you have been sent a new licence activation key, if for example your licence expired before you were able to renew, you should enter the new key on the activation screen when prompted when you open SquaredUp.

If your web server cannot connect to the internet then you will need to reactivate offline in the same way as activating offline.

Use this article if you have been asked to reactivate an existing licence activation key.

SquaredUp v4.1 and above

  1. Log in to SquaredUp as a SCOM Admin user. If you have more than one SquaredUp server and both licences have been updated, then you will need to log on to each server to reactivate the Primary and Secondary licences in turn.
  2. Browse to the right-hand menu ☰ > system > licensing.
  3. In the Active License section at the top of the page click on the reactivate button.

    ReactivateButton

  4. Click confirm. If your web server cannot connect to the internet then you will be prompted to carry out an offline reactivation.
  5. If necessary log on to your Secondary server to reactivate the Secondary licence.

SquaredUp v4.0

  1. Log in to SquaredUp as a SCOM Admin user. If you have more than one SquaredUp server and both licences have been updated, then you will need to log on to each server to reactivate the Primary and Secondary licences in turn.
  2. Browse to http://SquaredUpServer/SquaredUpv4/Activate where SquaredUpServer is the name of the server where SquaredUp is installed.
  3. Copy the licence key displayed in the blue box. Check this is the licence key you have been asked to reactivate. (Do not click the Next button).

    Enter a new key

  4. Important: Click enter a new key. (Clicking Next will not reactivate the key and any modifications to the licence will not take effect).
  5. Paste in the licence activation key.

    Activation Screen

  6. Click Activate.

    If your server cannot connect to the internet to activate, then an offline activation is required.

  7. Complete the Setup wizard by clicking Next, Next, Next then Import.
  8. If necessary log on to your Secondary server to reactivate the Secondary licence.

Following activation

Browse to http://SquaredUpServer/SquaredUpv4 to log in to SquaredUp, where SquaredUpServer is the name of the server where SquaredUp is installed.

How to activate your licence

An overview of SquaredUp licensing

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