How to create a Service Level Objective in SCOM
Before the SLA plugin can be used, you must have one or more Service Level Objectives defined in your SCOM management group.
Creating an availability Service Level Objective for your distributed applications
The following steps describe how to create a Service Level Objective that can be used for all of your Distributed Applications. If you already have Service Level Objectives configured in SCOM, you can use those.
Open the SCOM Operations Console.
Go to Authoring workspace (Authoring tab on bottom left).
Select Authoring > Management Pack Objects > Service Level Tracking in the left-hand tree view.
Click Create in the right-hand task pane.
On the General page, enter the following details and click Next:
Name: Service Availability
On the Objects to Track page click Select… next to Targeted class
Set the Search result filter dropdown to Distributed Application
In the list, select Service (from System Library). Click OK
Ensure the Scope is set to All objects of the targeted class
Click the New button to create a new management pack, for example
On the Service Level Objectives page Click Add > Monitor state SLO
Enter the following details and click OK
Service level objective name: Availability
Targeted class: Service
Service level objective goal: 99.000
Specify states: Critical is checked
Squared Up does not support ‘unmonitored’
Click Next. On the Summary page, click Finish