How to activate your license

Before you can use the product you will need to enter an activation key. If your web server cannot connect to the internet to activate an offline activation is required.

Where do I find my activation key?

Free trial - We give you an unrestricted 30 day evaluation to try out all features in your own SCOM environment: Request a free trial activation key. If you’ve previously had a trial, or your trial has expired please log a ticket or email [email protected].

Purchased Squared Up - You will have been emailed your activation key. If you can’t find it please contact Squared Up at [email protected].

You will need a specific Squared Up v3 activation key, Squared Up v2 keys will not work on v3. While the two versions can run side-by-side they are licensed separately.

How to Activate Squared Up

Squared Up needs you to enter your Squared Up activation key, either:

  1. After installing, the set up wizard prompts you to log in as a user who is a SCOM Admin, and ideally SQL sysadmin user, then runs you through first-time use: Login, Activation, Data Warehouse, Open Access and Dashboard Packs. See How to install Squared Up v3 for the first time

  2. By browsing to http://SquaredUpServer/SquaredUpv3/Activate (where SquaredUpServer is the name of the server where Squared Up is installed).

Activation Screen

If you are having problems activating

Your Squared Up server cannot connect to the internet to activate the license

That’s fine, you can perform a manual or offline activation on another computer that has got internet access and then copy the .bin activation file onto the server. See How to activate your license offline (manually).

Maximum number of activations exceeded for the provided key

Activation keys are normally valid for a limited number of activations.

If you uninstall and reinstall on the same server and you originally carried out an offline activation then you can reuse the same .bin file by browsing to http://SquaredUpServer/SquaredUpv3/InstallLicence.

The .bin file cannot be used on a different server. A Squared Up v2 .bin file will not work with Squared Up v3.

If you originally activated online, contact [email protected] with your activation key and they can send you your .bin file.

If you have used this key to activate other installations, you may have reached the activation limit. Contact [email protected] to arrange further activations.

This key has expired

Some activation keys - such as for technical preview releases and evaluation licenses - are only valid for a limited time period. Contact [email protected] to obtain an up-to-date activation key.

The key is not recognised. Check the key and try again

The activation key was not recognised as a valid key. If you are sure you have entered the key correctly then contact [email protected].

The online activation server has reported an error

To activate the product, Squared Up connects to a web service hosted on the internet. If you receive this error you should try again, but please contact us at [email protected] if you continue to receive this error.

This feature is not licensed. A valid license was not found

Recycle the SquaredUpv3 Application pool.

Activation error: General activation failure. Details: Exception has been thrown by the target invocation

Either you have FIPS enabled, or the license file has become corrupt. Squared Up will not work with FIPS enabled. If you do not have FIPS enabled contact [email protected] for another copy of the license file.

Another error not listed here?

Please contact us at [email protected] with details of the error.

Following activation

Browse to http://SquaredUpServer/SquaredUpv3 to log in to Squared Up, where SquaredUpServer is the name of the server where Squared Up is installed.

How to activate your license offline (manually)

How to reactivate your license

An overview of Squared Up licensing

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