6 minute readApplies to: v3

How to publish dashboards with Open Access

For information about configuring Open Access see How to configure Open Access

The introductory video below (5 mins) shows you how to make your dashboards available as Open Access dashboards, including easy publishing to SharePoint:

The webinar below (32 mins) covers building and sharing Squared Up dashboards for use on wall monitors, or embedding into other portals (such as SharePoint, Intranet, ITSM or other monitoring tools):

For a more in depth look at how Open Access works you may like to watch the webinar below (40 mins):

Webinar: Open Access - Under the hood

How to create an Open Access URL without adding it to the Open Access navigation bar, for example for Sharepoint

  1. After a dashboard has been published click on the share this dashboard button:

    Share this dashboard

  2. Click generate to create an Open Access URL. If the user does not have permission to manage Open Access or you are not licensed for Open Access, then Open Access mode cannot be selected. A link can still be created to the dashboard in normal mode.

  3. Click preview to view the dashboard in Open Access mode.

The image of the dashboard is created and the dashboard is given an Open Access URL which you can then distribute, use in Sharepoint etc.

How to add a dashboard to the Open Access navigation bar

The Open Access navigation bar is visible to anyone, and allows them to view any Open Access dashboard which has been added to the Open Access navigation bar. The Open Access navigation bar shows at the top of the screen for any Open Access dashboard. When using the Open Access navigation bar, dashboards can be accessed from http://SquaredUpServer/SquaredUpv3/openaccess/ where SquaredUpServer is the server where Squared Up is installed.

  1. Browse to the right-hand menu ☰ > system > Open Access

  2. In the Navigation Bar section click on the orange plus button:

    Open Access Navigation Bar

  3. Start typing the name of the dashboard you wish to add to the Open Access navigation bar. Squared Up will return all dashboards matching the text you have typed. Select the dashboard you're looking for and it will be added to the Open Access navigation bar. If the dashboard was not already enabled for Open Access mode it will be automatically enabled.

  4. To create a folder on the Open Access navigation bar, type a name that does not match a dashboard and a folder will be created. You can then drag dashboards into the folder.

    Open Access Navigation Bar

It's worth noting that the Open Access navigation bar is shared across all users, and a user that is viewing any Open Access dashboard will be able to open any other Open Access dashboards that have been placed on the navigation bar.

How to disable Open Access for individual dashboards

  1. Browse to the right-hand menu ☰ > system > Open Access

  2. Dashboards which are enabled for Open Access are listed and you can click remove to stop a dashboard being available in Open Access mode.

If you stop a dashboard being available in Open Access mode and later re-enable it then the dashboard will be given a different Open Access URL, and any external bookmarks or links will need updating.

FAQs

How can I best design a dashboards for Open Access?

  • As Open Access users will not be able to hover or drill down for more information you may wish to design your dashboards slightly differently with Open Access in mind. For example, you should consider adding a key to a performance line graph.

  • Web Content tiles (iframes) are not officially supported with Open Access, because in many cases they do not work:

    • Slow webpages will show as blank in Open Access.
    • Webpages requiring authentication will not work on an Open Access page because Open Access does not use any authentication.
    • Open Access displays the Web Content tile using a built in browser, that may support different features from your client browser.
  • Data on Demand Task tiles cannot run tasks because Open Access is unauthenticated, so you will see the error MISSING_SCOM_PERMISSION.

Why do I see "You do not have the required permissions or your current license does not include Open Access"?

  1. You may see this message if you are not licensed for Open Access. The Enterprise Starter Pack and above is required for this feature. If you are trialing Squared Up and see this message please contact us (all features should be present on a trial license, regardless of the user limit).

  2. A user may see this message if they are not a SCOM administrator and do not have the manage-open-access permission, see How to manage user profiles.

Can I set a different refresh interval for my Open Access dashboards?

By default Open Access dashboards use the same refresh rate as normal dashboards, refreshing every 60 seconds, and the last updated time can be seen at the bottom right of the Open Access dashboard. If required, Open Access dashboards can be given a different the refresh rate.

  1. Run Notepad as administrator (Start, Run, type notepad, and then right-click and select Run as administrator), and then open the following file:

    C:\inetpub\wwwroot\squaredupv3\User\Configuration\openaccess.json

  2. If openaccess.json is blank or only contains {} then replace it with the following, specifying the value you require in seconds:

    {
        "oa-refresh-interval": 120
    }
  3. If openaccess.json already contains settings, then you will need to add a comma at the end of the previous line to look something like this:

    {
        "oa-loopback-base-url": "https://SquaredUpURL",
        "oa-refresh-interval": 120
    }
  4. Save the file.

  5. In IIS recycle the SquaredUpv3 application pool for the setting to take effect.

    If you are unable to access Squared Up (Server Error in '/SquaredUpv3' Application) after editing openaccess.json then there is an error in the file. Correct openaccess.json and recycle the SquaredUpv3 application pool again.

About Open Access

How to configure Open Access

Webinar: Open Access - Under the hood

Troubleshooting Open Access

Squared Up Ltd. (c) 2019Report an issue with this article