3 minute readApplies to: v4

How to create an Availability Report in SCOM

An Availability Report in SCOM can be useful if you wish to examine the downtime for a particular object when checking the data shown in Squared Up matches that shown in SCOM. For comparing data between Squared Up and SCOM it's best to run a Service level tracking summary report.  If you've already run a Service Level Tracking Summary report and want more information on an objects downtime, this is how to run an Availability report.

  1. First check the details of the SLA tile in Squared Up. Click on the edit button Edit Button to edit the dashboard, and then the edit tile button Edit tile Button to open the tile configuration, and make a note of the following:

    • Scope

    • Service Level Objective (SLO) name

    • Timeframe - If you have selected use page timeframe then the default page timeframe is 12 hours, which can be changed by the user at the top of the page.

    Next, we will configure the Availability Report in SCOM:

  2. In SCOM go to the Monitoring workspace.

  3. Browse to or search for the Distributed Application, group or computer you are interested in.

    Availability Report

  4. Click Availability under Report Task on the right hand pane.

  5. First we will choose either daily or hourly Data Aggregation. Squared Up uses hourly data by default as long as it is available for the whole reporting timeframe, otherwise it uses daily data. Whether hourly data is available for the whole timeframe will depend on your Data Warehouse data retention settings. For a timeframe of 12 or 24 hours it will probably be using hourly data aggregation, for timeframes over 2 days (i.e. 7 days, 30 days, 3 months, 6 months, 12 months) Squared Up will be probably be using daily data.

  6. Next we need to set the time period.  For example, for a 30 day timeframe select Advanced in the From dropdown, and then change it from no offset to minus 30 days.

  7. Select the Down Time options you require. Check these match the down time specified in the SLO you are using in Squared Up see How to check the configuration of an SLO

    SLO Creation

  8. Click Run to display the Availability Report.

    Availability Report Results

    You can click the Show or hide parameter area button to view and edit the details:

    ShowOrHideParameterArea

  9. For a more detailed report, click Availability Tracker.

  10. You can then choose File, Export, CSV if you want to create a trend graph for example:

    Excel Trendline

Troubleshooting the SLA tile

How to find the SCOM ID of an SLO

How to run a Service level tracking summary report

How to check the configuration of an SLO

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