Troubleshooting data sources

Sometimes data source indexing fails, perhaps due to permissions or changes in the source system. A red indicator next to Settings at the bottom of SquaredUp will let you know if a data source has failed. On the Settings page any data sources that have failed are brought to the top of the list with a red indicator.

• More info will expand to show you more of the message about the issue.

• View documentation will take you to the data source article.

• Report an issue will open an in-app chat window with support.

List of documentation for data source plugins available

For more help

Contact our support team in-app or via SquaredUp Support