How to add a PagerDuty provider

Before you configure the Web AP tile for use with PagerDuty you need to create a PagerDuty provider in Dashboard Server.

Adding a provider is a one-time configuration task, and once the provider has been configured it can be used each time you configure a tile.

For PagerDuty the provider must be created as a simple provider:

1. In Dashboard Server navigate to the right-hand menu ☰ > system > Integrations

2. Under Integrations click Web API.

   

3. Click the authentication type Simple

   

4. In the service name box type in a suitable name, e.g. PagerDuty

5. The base URL should be the current PagerDuty API URL, for example:
   https://api.PagerDuty.com/

6. Under default headers click add

   

7. Add the following information to the boxes as shown below:

   First box (name): authorization

   Second box (value): Token token=API token from PagerDuty

   

   You can create an API access key (token) by logging in to PagerDuty > Integrations > API Access Keys > Create New API Key, and ticking Read-only API Key. See Generating API Keys

   Copy the API access key from PagerDuty before closing the window:

   

   Paste into the authorization value box in Dashboard Server, prepended by Token token= as shown above.

8.  Click Save.

For more information see How to use the Web API tile