The Maintenance page (v4.5 and above) is only visible to Dashboard Server SCOM Edition administrators (see Who can log on to Dashboard Server?). It is accessible from the top right-hand menu ☰ system > maintenance. It is designed to help you maintain and troubleshoot SquaredUp.
Dashboard Server SCOM Edition periodically checks for updates, and if an update is available then this section will show a link to the Release Notes for Dashboard Server SCOM Edition and to download the installer.
If Dashboard Server SCOM Edition detects that it is running on an Azure virtual machine (VM) then a link Open in Azure Portal will be shown. The link takes you to the VM resource page in the Azure portal, if you have access to the VM resource.
The Connect with RDP link allows you to download a Remote Desktop Protocol (RDP) link file which can be used to remotely connect to the SquaredUp server. This is particularly useful for installing updates and troubleshooting.
High Availability (HA)
This section will only be shown if Dashboard Server SCOM Edition detects that it is running in High Availability (HA) mode (see Enabling High Availability).
It shows the location of the squaredup.index file, the HA health status, and details of the Primary and Secondary servers from the index.
The HA health status can be healthy, warning or error. A warning or error state will occur if a Secondary server is out of contact with the Primary server (see Understanding Primary and Secondary servers).
You can use the table to check that all servers are running the same version of Dashboard Server SCOM Edition and that they each have the correct role.
Dashboard Server SCOM Edition can record five different levels of logging data: debug, information, warning, error, fatal.
The log level chosen determines which of the five levels of logging data are recorded, as shown below.
|Log level||Logging data shown||Log file size|
|Debug||All 5 levels of log entries are recorded: debug, information, warning, error, and fatal.||Larger log files|
|Information||Information, warning, error, and fatal log entries.||Default logging level|
|Warning||Only the highest levels of warning, error, and fatal are shown.||Smaller log files|
SquaredUp Support may ask you to increase the logging level to Debug if they need more information to be recorded for troubleshooting. Alternatively, you may choose to decrease the logging level to warning if you wish to record less information, and reduce the file size of the logs.
The Log Files section shows the most recent log files, up to 10 days old, which can be downloaded individually. The download logs button automatically downloads the last 7 days worth of logs.
When you are in contact with SquaredUp Support they may ask you to run the Dashboard Server diagnostics script (see Collecting diagnostic information), as this collects more useful configuration information along with the logs.
The log viewer shows you the last 20 log entries on-screen.
Please contact SquaredUp Support if you need any help.