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How to activate your license offline (manual activation)

Documentation Team
  • Updated

How to activate your license offline (manual activation)

After installing Dashboard Server you will be prompted to login and enter a license activation key. You will have been emailed an activation key (often called a license key), which is then activated against a Dashboard Server installation.

Activation needs access to the internet. If your SquaredUp server is behind a web proxy, it may be unable to activate automatically, so you can do a manual or offline activation by following this process using another computer with an internet connection.

The offline activation process described below involves creating a manual request from the SquaredUp server, using a computer with an internet connection to submit the request and download a .bin activation file, and finally copying the .bin file to the SquaredUp server and using it to install the license.

Where do I find my activation key?

Free trial

When you apply for a free trial you receive an unrestricted 30 day evaluation to try out all features in your own SCOM environment: Request a free trial activation key. If you've previously had a trial, or your trial has expired please contact SquaredUp Support.

Purchased Dashboard Server

When you buy Dashboard Server you will be emailed your license keys. If you do not have a license activation key please contact SquaredUp Support.

Types of license keys

Trial license This license allows for unlimited users and all features for a 30 day evaluation in your own environment and is available from here
Primary Production license

This license should be used on your SquaredUp Production server.

Test & Development license

This license is for your test environment so that you can experiment with configuration changes and new versions without affecting production.

It is included free of charge with a purchase.

Activating Dashboard Server when the server does not have internet access

  1. Browse to <SquaredUpURL>/activation to get to your server's activation screen.

  2. Log in as an administrator. See How to make a user a Dashboard Server administrator

  3. Click on offline activation. If Dashboard Server is already activated the link will show as offline reactivation.

  4. On the Manual Request screen, paste in your activation key and click the Request button, as shown in the screenshot below:

  5. Click the Copy button to copy the manual activation request to the clipboard.

  6. Go to a computer with an internet connection and browse to https://activate.squaredup.com

  7. Paste the manual activation request into the box on the activation website, and click Activate as shown in the screenshot below.

    If you see a message that the maximum number of activations has been exceeded see "License already activated" or "Maximum activations reached" or contact SquaredUp Support.

  8. Click Download license file to download the license activation .bin file.

  9. Copy the .bin file onto the SquaredUp server.

  10. Drag the .bin file into the box that says Drop license file or click to install.

    To return to the screen above browse to <SquaredUpURL>/InstallLicense, and log in as an administrator.

  11. Once the file has uploaded click Next and then complete the setup wizard.

If you uninstall and reinstall on the same server you can reuse the same .bin file by browsing to <SquaredUpURL>/InstallLicense. The .bin file cannot be used on a different server.

If you have problems activating please see How to activate your license. If you need any help please contact SquaredUp Support with your activation key and the problem you are experiencing.