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How to activate your license offline (manual activation)

Documentation Team
  • Updated

How to activate your license offline (manual activation)

After installing Dashboard Server you will be prompted to login and enter a license activation key. You will have been emailed an activation key (often called a license key), which is then activated against a Dashboard Server installation.

Activation needs access to the internet. If your SquaredUp server is behind a web proxy, it may be unable to activate automatically, so you can do a manual or offline activation by following this process using another computer with an internet connection.

The offline activation process described below involves creating a manual request from the SquaredUp server, using a computer with an internet connection to submit the request and download a .bin activation file, and finally copying the .bin file to the SquaredUp server and using it to install the license.

Where do I find my activation key?

You need a specific Community Edition license activation key to install Dashboard Server Community Edition. This will be a different key to any other you might have received from Dashboard Server for other products. You will have received this by email with your free trial or purchase.

Activating Dashboard Server when the server does not have internet access

  1. Browse to http://SquaredUpServer/SquaredUpv5/activation to get to your server's activation screen.

    (where SquaredUpServer is the name of the server where Dashboard Server is installed).

  2. Log in as an administrator on the server.

  3. Click on offline activation. If Dashboard Server is already activated the link will show as offline reactivation.

  4. On the Manual Request screen, paste in your activation key and click the Request button, as shown in the screenshot below:

  5. Click the Copy button to copy the manual activation request to the clipboard.

  6. Go to a computer with an internet connection and browse to https://activate.squaredup.com

  7. Paste the manual activation request into the box on the activation website, and click Activate as shown in the screenshot below.

    If you see a message that the maximum number of activations has been exceeded see Troubleshooting licensing and activation or contact SquaredUp Support.

  8. Click Download license file to download the license activation .bin file.

  9. Copy the .bin file onto the SquaredUp server.

  10. Drag the .bin file into the box that says Drop license file or click to install.

    To return to the screen above browse to http://SquaredUpServer/SquaredUpv5/InstallLicense, and log in as an administrator on the server.

  11. Once the file has uploaded click Next and then complete the setup wizard.

If you uninstall and reinstall on the same server you can reuse the same .bin file by browsing to http://SquaredUpServer/SquaredUpv5/InstallLicense. The .bin file cannot be used on a different server.

If you have problems activating please see How to activate your license. If you need any help please contact SquaredUp Support with your activation key and the problem you are experiencing.